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Learning From Toyota's Stumble

Whilst Australia is apparently unaffected by Toyota’s accelerator pedal recall, there are still valuable lessons we can learn and apply to any organisation.

Wednesday 3 February 2010

Toyota's current woes are a reminder that developing capacity for improvement and innovation takes time.  In order to expand variety,volume, and complexity and still maintain an edge in quality and reliability, you have to consistently develop and reinforce the problem-solving skills of people throughout the organization.

Read the full article from Harvard Business Review  http://blogs.hbr.org/cs/2010/01/learning_from_toyotas_stumble.html

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