Learning From Toyota's Stumble
Whilst Australia is apparently unaffected by Toyota’s accelerator pedal recall, there are still valuable lessons we can learn and apply to any organisation.
Wednesday 3 February 2010
Toyota's current woes are a reminder that developing capacity for improvement and innovation takes time. In order to expand variety,volume, and complexity and still maintain an edge in quality and reliability, you have to consistently develop and reinforce the problem-solving skills of people throughout the organization.
Read the full article from Harvard Business Review
http://blogs.hbr.org/cs/2010/01/learning_from_toyotas_stumble.html
Free Resources
Register now to gain access to a range of free resources to help you as an individual, your team, or even your organisation!
Testimonials
“I recommend considering Mark to help you grow your own capability or the capability of the people in your business...” read more...
Craig MacDonald, Suncorp